Privacy Policy
Date updated: December 2024
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At Balance Your Beans Limited, we are committed to protecting your privacy and ensuring that your personal and business information is kept secure. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services.
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1. Information We Collect
We may collect the following types of personal and business information:
Personal Information: Name, address, email address, phone number, and other contact details.
Business Information: Financial statements, tax documents, payroll records, and other business-related financial information.
Technical Information: IP addresses, browser type, operating system, and website usage data (through cookies and other tracking technologies).
This information is collected directly from you when you engage with our services, visit our website, or communicate with us.
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2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide Services: To perform accounting, tax preparation, bookkeeping, payroll, and other financial services as requested.
To Communicate: To respond to your inquiries, send invoices, and provide information about our services.
To Improve Our Services: To enhance our website functionality, improve client support, and analyze trends.
To Comply with Legal Obligations: To meet legal and regulatory requirements, including tax reporting and compliance.
We will not use your personal information for purposes other than those for which it was collected, unless you consent to a new use.
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3. How We Protect Your Information
We take the security of your information seriously and use a combination of physical, technical, and administrative safeguards to protect it. These include:
Secure servers and encryption for storing and transmitting your information.
Regular security audits and updates to our systems to mitigate potential vulnerabilities.
Restricted access to sensitive data, ensuring that only authorized personnel can access your information.
Despite these efforts, please note that no data transmission or storage method is 100% secure. We are committed to continually improving our security practices to safeguard your data.
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4. Sharing Your Information
We do not sell, rent, or trade your personal or business information. However, we may share your information in the following circumstances:
With Service Providers: We may share your information with third-party service providers (e.g., tax authorities, payroll processors, or cloud service providers) who assist us in providing our services to you. These service providers are contractually obligated to safeguard your data.
Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, such as a court order or government request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, but we will notify you before this occurs.
5. Your Rights
You have the right to:
Access Your Information: You can request access to the personal and business information we hold about you.
Correct Your Information: If any of your information is inaccurate or incomplete, you can request corrections.
Delete Your Information: You can request the deletion of your personal data, subject to certain legal exceptions.
Object to Processing: If we process your information based on legitimate interests, you can object to this processing.
Withdraw Consent: If we rely on your consent to process certain information, you may withdraw that consent at any time.
To exercise any of these rights, please contact us using the information below.
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6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and collect usage data. These may include:
Essential Cookies: To ensure the proper functioning of our website.
Analytics Cookies: To gather data about how you interact with our website for improvement purposes.
You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of our website.
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7. Data Retention
We retain your personal and business information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely dispose of it.
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8. International Transfers
If you are located outside of the country in which Balance Your Beans Limited operates, your information may be transferred to, stored, or processed in another country. By using our services, you consent to these international transfers, subject to the safeguards we have in place to protect your data.
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9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on our website with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
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10. Contact Us
If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us:
Balance Your Beans Limited
compliance@balanceyourbeans.co.uk
+44 330 123 1234